Main telephone number: 0207 537 6900 Main fax number: 0207 537 6910   general: info@itdatabases.com ITDatabases.com C/O The Supplies Group Ltd 38 Cressex Enterprise Centre Lincoln Road High Wycombe Bucks HP12 3RL Tel: +44 (0) 207 537 6900 Fax: +44 (0) 207 537 6910 VAT number: 923 5830 24 Co. Registration: 5567916

Warranties are supplied by Manufacturers and they all offer helplines where you may speak with an expert who will answer your questions and resolve any problems.

We are happy to help with technical queries but in most cases the manufacturers' hotlines give you the best support possible.

They have the most up to date information, access to an identical machine to yours and experience of all kinds of technical queries to help walk you through your problem.

For enquiries relating to technical issues and warranty information please use these contact numbers.

MANUFACTURERS'  WARRANTY HELP LINES	TELEPHONE	DOA (Dead On Arrival) PROCESS
BENQ PROJECTORS	0207 216 0039	Manufacturer Direct Replacement
BROTHER	0870 830 4010	Manufacturer Direct Replacement
CANON	0870 514 3723	Call for Returns Ref. Number - IT Databases Replacement
EPSON	0870 443 7766	Call for Returns Ref. Number - IT Databases Replacement
HP	0870 842 2339	Call for Returns Ref. Number - IT Databases Replacement
KONICA MINOLTA	0870 6000 359	Manufacturer Direct Replacement
KYOCERA-MITA	0845 456 0 456	Manufacturer Direct Replacement
LEXMARK	0870 733 7100	Call for Returns Ref. Number - IT Databases Replacement
NEC	0208 752 3535	Manufacturer Direct Replacement
OKI	01753 819800	Manufacturer Direct Replacement
PANASONIC	0870 5 357 357	Call for Returns Ref. Number - IT Databases Replacement
SAMSUNG	0870 242 0303	Call for Returns Ref. Number - IT Databases Replacement
SONY PLASMA LINE	0870 010 8509	Manufacturer Direct Replacement
TALLY-GENICOM	0870 873 1555	Call for Returns Ref. Number - IT Databases Replacement
TOSHIBA	0870 444 0021	Call for Returns Ref. Number - IT Databases Replacement
XEROX	0870 900 5501	Manufacturer Direct Replacement
SPECIAL OFFER CLAIM LINES	TELEPHONE	The Xerox 8560 series Free Inks Offer Claim Form
SAMSUNG	0870 755 0225
LEXMARK	0845 0848 977